MyNextMattress has a very simple returns policy for all items.
From the day the mattress is delivered to your home, you have 60 nights to sleep on it.
If after 30 nights you are not completely happy with your mattress (but before the 60-night sleep trial ends), notification must be made to MyNextMattress in writing, which can be email.
An alternative mattress from the Sleepeezee range that is available through the stockist must be chosen.
In the event that a higher priced alternative mattress is chosen, then any difference in price must be paid at the time of reselection. We are unable to refund any difference in price if a lower priced mattress is selected.
All original packaging can be removed from the mattress, however, a mattress protector must have been used for the duration of the trial period. The original mattress is to be returned in a clean and presentable condition.
The ’60-Night Sleep Trial’ is limited to one exchange per product ordered.
If a certain model, size or fabric is no longer available, Sleepeezee reserves the right to substitute for an alternative at its discretion.
The ’60 Night Sleep Trial’ does not apply to mattresses which are defective due to misuse, wilful damage, accidental damage, unauthorised repairs or alterations, neglect or general wear and tear.
The ’60 Night Sleep Trial’ only applies to mattresses and excludes divan bases, headboards or bedding products.
Only the original purchaser may invoke the ’60 Night Sleep Trial’ and it only applies to mattresses that remain within the United Kingdom.
If any of the above conditions are not met, the ’60 Night Sleep Trial’ will be declined.
