Duvalay Diamond Mattress
Frequently Asked Questions
Enjoy a 14 Nights sleep trial on this mattress
Not happy with your purchase? We’ll swap it for you. Full peace of mind that your next mattress will be perfect for you!
Key Features
- 2000 Pocket Springs.
- Pressure Sensitive Springs.
- Natural Fillings.
- Luxury Damask Fabric.
- Turnable Mattress.
- 10 Year Warranty.
- 10 Year Guarantee.
- FREE Delivery.
Key Information
Sleep Trial | 14 Nights |
---|---|
Spring Type | Pocket Sprung |
Warranty | 10 Years |
Guarantee | 10 Years |
Mattress Depth | 20-25cm |
Turnable | Yes |
Product Description
This is one of the most popular mattresses of the moment! Having won the Independent Newspaper's BEST BUY mattress award, the Duvalay Diamond mattress has become hugely popular! Part of the Hilary Devey Bed Collection, this mattress was competing against well-known brands, including household names worth 4 times the amount this mattress costs. Quite the achievement for a bed company that did not exist a few short years ago.
The Diamond mattress has been made to a very high standard. This bed is part of the Hilary Devey Bed Collection, which set out to produce luxurious beds and mattresses at an unbeatable price. This mattress boasts a 200 Pocket Spring unit as well as deep, natural fillings of a very high quality. All these elements combine to make it hard not to buy a Hilary Devey Diamond mattress!
The springs used by Duvalay are know as Midas Touch springs. These springs are pressure responsive and will provide the precise level of support required. The Midas Touch springs will remain comfortable and soft until weight is applied. As more and more weight is applied to the spring, they become firmer and more supportive. This means that where the body requires more support - it gets it, and instantly. A very clever spring indeed.
Not only is this spring instantly pressure responsive, the Midas Touch spring is a Pocket Spring, so each will move up and down like a piston, as weight is applied, concentrating on a very small and precise area of the body, and doing so immediately. These springs are in their own individual pockets of fabric, which separates them from one another, but also means you will receive (and apply) minimal disruption to your partner at night, as the springs have very limited interaction with each other.
There are several deep layers of natural fillings within this mattress, on both sides. These fillings are hand applied by the skilled people at Duvalay, and so you can be assured of consistency and durability from the fillings, as well as a heavenly feel of absolute luxury. These fillings include Wool, Cotton, Silk and a wonderfully soft Cashmere layer. All these layers work in harmony with one another.
The Hilary Devey Diamond mattress is a hand tufted mattress, which sees the surface layers tied in place by a series of cords, finished with woollen tufts at the ends. This important process ensures the fillings stay in place, but also makes sure there is a precise level of firmness maintained at all times.
There are handles on the sides to aid movement when required. This is a turnable mattress, requiring flipping over once per season.
Duvalay cover this mattress with both a 10 Year Warranty and a 10 Year Guarantee.
Reviews
Read Duvalay Diamond Mattress Reviews. 2 Reviews
- WONDERFUL QUALITYWe could not believe how well made this mattress is. Why pay three times the amount for another brand?!Verified Buyer
- Incredibly comfortableWe're over the moon with our new mattress. We read the reviews about this mattress and wondered whether to go for a better known brand or buy hilary devey diamond mattress. We did! And we love it!Verified Buyer
Frequently Asked Questions - 1 Answer
Would Hillary Devey diamond mattress be suitable on a metal bed frame
Delivery Information
Choose your delivery date at Checkout!
We deliver on the day of your choice.
Recycling of your old mattress can be chosen at the checkout.
Mattresses & Beds
- 2-3hr time window the day prior to delivery.
- Live tracking & 30mins notice.
- Delivery to the room of choice, unpack option can be chosen in checkout.
Pillows & rolled mattresses
- 1hr delivery slot.
- Delivery to the door.
10 Year Guarantee
This item is completely covered for the 10-Years.
Any faults reported in the Guarantee period will result in a replacement for you at no cost whatsoever, pending confirmation of the fault by the manufacturer.
At MyNextMattress, we also go a step further and will offer you the choice of any item on our website, not just a like for like replacement from the same manufacturer. We will also exchange the goods for you at no charge (some offshore delivery costs may apply).
Think you have a fault or defect with your item? Please get in touch and we will respond straight away with the next steps.
My Next Mattress Guarantees
10 Year Guarantee
This item is completely covered for the 10-Years.
Any faults reported in the Guarantee period will result in a replacement for you, pending confirmation of the fault by the manufacturer. A like-for-like replacement will be offered. This could mean costs are applicable if the replacement newer model is more expensive.
At MyNextMattress, we also go a step further and will offer you the choice of any item on our website, not just a like-for-like replacement from the same manufacturer. We will also cover the delivery costs of the exchange for you at no charge (some offshore delivery costs may apply).
Think you have a fault or defect with your item? Please get in touch and we will respond straight away with the next steps.
Glossary
- Pocket Sprung
Pocket Sprung units are an adaption of the traditional open coil/continuous spring unit. By placing each spring in its own individual 'pocket' (a fabric sock-like pouch), the spring is not joined to any other part of the mattress. The pocket that supports the spring is then joined to its neighbouring pockets and this effect creates a unique feel.
By creating a spring unit in this way, it allows the springs to move independently, rather than sharing the pressure with surrounding springs. This effect allows for much more accurate contour following and a more comfortable feel overall.
If you were to push your hand into a traditionally sprung mattress, the area around your hand would dip/sink too. With Pocket Springs, this sunken area is much more remote and therefore more accurately follows the contours of the pressure source. There are differences in the techniques used to create Pocket Springs, but more or less they remain the same. - Warranty
Every mattress we sell comes with at least a 12 month manufacturers guarantee, though most come with much longer guarantees. To find out what mattress warranty is included with your purchase, look out for the rosette on the top right corner of the mattress page. All new goods are sold with a minimum 12-month manufacturers guarantee. Full details are available on request. In addition to the manufacturers guarantee MyNextMattress offers a limited extended mattress warranty. This warranty varies in length item by item. You must keep all your purchase records as they will be needed in the event of a claim. The warranty is applied as follows:
- The mattress warranty is against faults in manufacture, not wear and tear or damage.
- The mattress must always be used with a mattress protector, turned and cleaned as per the manufacturers instructions and must be unsoiled at the time that the claim is lodged.
- The claim must be registered with MyNextMattress by email or in writing. All details of the claim must be lodged with MyNextMattress by email or in writing.
If the claim is accepted the following process will apply:
- We will arrange to collect the goods and return them to us for inspection.
- The carrier reserves the right to refuse to collect items that are not packaged suitably or which is unhygienic.
- We may require pre payment for the costs of the collection in some circumstances.
- If we validate the claim we will contact you to arrange the replacement goods to be dispatched to you and delivered to you on a date that is convenient for you.
- The replacement item can be any item from our then current range.
- The difference in price from the warranty covered item is payable by you, along with the cost of collecting the original item.
There will be an allowance granted against the replacement item according to the following scale.
- If the claim is validated within the first two years - 40% of the original price will be credited.
- If the claim is validated in year three of the purchase -25% of the original price will be credited.
- If the claim is validated in year four of the purchase - 15% of the original price will be credited.
- If the claim is validated in year five or (if warranty is for longer than five years then any subsequent year up to the warranty period) -10% of the original price will be credited.
The warranty is only applicable to the original purchaser and is only valid if approved by MyNextMattress. It should be considered as extra peace of mind in case of manufacturing defects that arise after the manufacturers mattress guarantee has expired. It should not be regarded as a guarantee that any item will last for any particular period of time, or as a guarantee against deterioration in performance. It is in addition to your statutory rights. There is no entitlement to a cash payment in lieu of the replacement. The replacement item must be at the same or higher price than the original.
Price Match Promise
If you find a better price, we will beat it by £5.
In the unlikely event that you find a price better than ours, worry not - we'll beat it!
This promise extends from pre-ordering right up to the day of delivery!
We watch our competitors prices and pride ourselves on being the most competitive online. Therefore, if you don't have the time to hunt around for the best price, order with us and we'll honour our price match promise until you have taken delivery of your order. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!
Also, we do genuinely like to know if our prices are being beaten, so please let us know!