Sleep Trial Terms & Conditions
If after 30 nights you are not completely happy with your mattress, a notification must be made to MyNextMattress via the form below, but no more than 60 days from the day after delivery.
You cannot request an exchange prior to the 30th day nor after the 60th day of your trial.
There is a £50 exchange fee and the exchange will take place on a date selected by you.
In the event that a higher-priced alternative mattress is chosen, then any difference in price must be paid at the time of reselection.
In the event that a lower-priced alternative mattress is chosen, then any difference in price will not be refunded to you.
You are able to choose from any mattress or brand on MyNextMattress for your replacement mattress. Replacement mattresses are exempt from our price match promise.
All original packaging can be removed from the mattress, however, a mattress protector must have been purchased and used for the duration of the trial period.
The original mattress is to be returned in perfect condition. Photographs of the mattress will be required prior to the exchange being authorised.
The ’60-Night Sleep Trial’ is limited to one exchange per purchase and cannot be substituted for a refund.
The ’60 Night Sleep Trial’ does not apply to mattresses which are defective due to misuse, wilful damage, accidental damage, unauthorised repairs or alterations, neglect or general wear and tear.
The ’60 Night Sleep Trial’ only applies to mattresses only and excludes divan bases, clearance items, headboards or bedding products including pillows.
The ’60 Night Sleep Trial’ does not apply to mattresses taken offshore (from GB).
Only the original purchaser may invoke the ’60 Night Sleep Trial’.
If any of the above conditions are not met, the ’60 Night Sleep Trial’ will be declined.
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