The sleep trial begins the day after you've taken delivery. If you feel the mattress isn't right for you, you can exchange it for another Hypnos mattress.
The following terms and conditions apply. - If after 30 nights you are not completely happy with your mattress, a notification must be made to MyNextMattress by email, but no more than 60 days from the date the trial began. - You cannot request an exchange prior to the 30th day nor after the 60th. - MyNextMattress will cover all costs involved in the exchange and the exchange will take place on a date selected between you, the customer, and the 2-man courier we appoint. - In the event that a higher-priced alternative mattress is chosen, then any difference in price must be paid at the time of reselection. - We are unable to refund any difference in price if a lower-priced mattress is selected. - All original packaging can be removed from the mattress, however, a mattress protector must have been used for the duration of the trial period. - The original mattress is to be returned in perfect condition. - The ’60-Night Sleep Trial’ is limited to one exchange per purchase and cannot be substituted for a refund. - The ’60 Night Sleep Trial’ does not apply to mattresses which are defective due to misuse, wilful damage, accidental damage, unauthorised repairs or alterations, neglect or general wear and tear. - The ’60 Night Sleep Trial’ only applies to mattresses and excludes divan bases, clearance items, headboards or bedding products including pillows. - The ’60 Night Sleep Trial’ does not apply to mattresses taken offshore (from GB). - Only the original purchaser may invoke the ’60 Night Sleep Trial’. - If any of the above conditions are not met, the ’60 Night Sleep Trial’ will be declined.
