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Frequently Asked Questions
Enjoy a 60 night sleep trial on this mattress
Not happy with your purchase? We’ll swap it for you. Full peace of mind that your next mattress will be perfect for you!
- Super Soft
- Medium Soft
- Medium Firm
- Extra Firm
- Orthopaedic Support.
- 17cm of Memory Foam.
- Super Long Lasting.
- Hypo Allergenic.
- Dust mite resistant.
- Winter Side & Summer Side.
- Delivered rolled up.
- 8-Year Warranty.
- FREE Delivery!
|Sleep Trial||60 Nights|
|Spring Type||No Springs|
|Max Slat Gap||7cm apart|
|Free Delivery?||Yes (not offshore)|
|Add Disposal?||Yes in checkout|
The Relaxsan Vision Mattress is the perfect mattress for anyone looking for a high-quality orthopaedic mattress that is designed to provide excellent support and durability. The mattress is made from 17cm of memory foam, providing a very firm, supportive base that can help to alleviate pressure points and reduce the risk of back and joint pain. This is certainly one of the firmest mattresses we offer!
One of the key features of the Relaxsan Vision Mattress is its orthopaedic support, which is designed to ensure that your spine remains in a neutral position throughout the night. This can help to reduce the risk of back and neck pain, and can also promote better sleep quality overall. The memory foam core of the mattress is highly resilient, which means that it can adapt to your body shape and weight, providing customized support that is tailored to your needs.
The Relaxsan Vision Mattress is also hypoallergenic, making it a great choice for anyone who suffers from allergies or sensitivities. It is resistant to dust mites, which can be a major trigger for allergies, and is made from natural cotton and polyester for a longer life. This means that you can sleep soundly and comfortably, without worrying about any allergic reactions or irritations.
In addition to its orthopaedic support and hypoallergenic properties, the Relaxsan Vision Mattress also features a unique dual-sided design. The wool side is perfect for the winter months, providing a warm, cozy sleeping surface that can help to keep you comfortable during colder weather. The cotton side is ideal for the summer, providing a cooler, more breathable sleeping surface that can help to regulate your body temperature and keep you comfortable on warmer nights.
The Relaxsan Vision mattress is rolled up, making it easy to transport and set up in your home. Our delivery team will also take care of unpacking the mattress and removing all packaging materials for you. We suggest allowing this mattress 4hrs to fully inflate before use.
Finally, the Relaxsan Vision Mattress comes with an impressive 8-year warranty, which means that you can enjoy the peace of mind that comes with knowing that your mattress is built to last. This warranty covers any defects, and is a testament to the high quality of the Relaxsan Vision Mattress.
Relaxsan Vision Mattress Measurements, Weights and Dimensions:
W - Width x L - Length x D - Depth
Single - W 90cm (3ft) x L 190cm (6ft3) x D 17cm (7") - Mattress Weight - 19kgs
Small Double - W 120cm (4ft) x L 190cm (6ft3) x D 17cm (7" - Mattress Weight - 26kgs
Double - W 135cm (4ft6) x L 190cm (6ft3) x D 17cm (7" - Mattress Weight - 28kgs
King Size - W 150cm (5ft) x L 200cm (6ft6) x D 17cm (7") - Mattress Weight - 30kgs
Super King Size - W 180cm (6ft) x L 200cm (6ft6) x 17cm (7" - Mattress Weight - 33kgs
Please note, if using the Relaxsan Vision mattress on a slatted bedstead, the slats cannot be more than 7cm apart.
Read Relaxsan Vision Mattress Reviews. 12
- Good mattress, very firm but had odourWe wanted a very firm mattress and this is perfect, but it had a strange odour for the first week or so. We were told to let it breathe as much as possible, and it did then fade away, but it was odd.Verified Buyer
- FIIIIRRRMIf you want a VERY FIRM mattress - this is the one!Verified Buyer
- Super comfortableNice mattress, super comfortable. I like firm mattress, this one is just suitable for me. The price is reasonable, fast delivery. Highly recommend.Verified Buyer
- Fits me perfectlyIt moulds to my body perfectly so comfortable I would highly recommend this mattress to anyone wanting a comfortable mattress that won't break the bank!Verified Buyer
Frequently Asked Questions - 10
Do you recommend a mattress topper for Relaxan Vision ortho mattress?
What is total depth of vision mattress as I had a 17cm was to narrow
How does the Relaxan Vision compare to the Relaxsan Teflon in terms of firmness, support and materials ?
Which is the firmest mattress you sell?
Do you take the old mattress away as i am thinking of buying a new kingsize mattress from you.
Can the Relaxsan Vision Mattress be used on a slatted bedstead?
Where is the Relaxsan Vision Mattress made
I have several "Relaxsan Original" mattresses of varying sizes, purchased some 10 to 15 years ago and still going strong (mostly in a second home, so not receiving a great deal of use). Can you advise if the very firm "Original" model is still available?
Is the cover removable for washing?
Can you advise your current Relaxan mattress that is the same as the original with verflex 35
Choose your delivery date at Checkout!
We deliver on the day of your choice.
Recycling of your old mattress can be chosen at the checkout.
Mattresses & Beds
2-3hr time window the day prior to delivery.
Delivery to the room of choice, unpack option can be chosen in checkout.
Pillows & smaller items
1hr delivery slot. Delivery to the door.
MyNextMattress is developing a new and unique solution to the Firmness scale accuracy. Not seen anywhere else in the World, we will be measuring the Firmness of all our mattresses precisely and in detail.
We are the only company in the Country that will actually measure the Firmness of a mattress and give a grading out of 10. We are always aware that choosing your next mattress can be a difficult and time consuming process, therefore we strive to give as much information as possible on every mattress we sell.
The way our system works is by applying weight to a mattress. We will apply weight gradually and measure the amount the mattress dips. The more weight, the more the mattress will 'sink'. We would then measure the distance the mattress dips and plot these measurements (weight and distance) on a graph. This graph can then be used to tell us the Firmness category the mattress fits into, 7 out of 10 for instance.
Our Firmness Device provides a central rod which we apply weights to, on the bottom end there is a disc which pushes into the mattress. The top of this rod supports the weights and will sink according to the 'give' in a mattress. We measure from this point.
As a result of this unique technique, it will be possible for you to shop by the firmness of a mattress, this is not possible anywhere else.
- Memory Foam
Memory Foam was invented by NASA in 1966. The idea was to improve the safety of aircraft cushions, but it was not long before th material was developed further and used in more and more products. Memory Foam is an open cell construction, which reacts to body heat and weight. The more heat applied, the softer the material gets. This, in turn, allows the weight applied to sink deeper. Memory Foam can be made at various densities to result in different tensions/firmnesses.
The crucial element of Memory Foam is that it softens and moulds to the body shape. This ability allows for very accurate contour support and weight distribution. This ability makes Memory Foam a desirable material for mattresses. Some mattresses are completely Memory Foam, perhaps using different layers of various densities. Some mattresses use Memory Foam to compliment a Spring Unit.
As Memory Foam requires heat to achieve its desired state, the heat is stored. Some people are not keen on Memory Foam as this heat can gradually build, resulting in a warm bed. However, this stereotype can be seen as outdated, as many manufacturers have solved the issue by applying new techniques to compliment the Foam. Techniques such as Outlast and Coolmax. Memory Foam is also Hypoallergenic and is therefore very popular with Asthma and Allergy sufferers.
Orthopaedic mattresses are usually the firmest mattresses on the market. A common mistake made by those with back pain, is to assume that a firm Orthopaedic mattress will be the solution. Personal comfort and a correct diagnosis of the cause of the pain should always be saught before purchasing an Orthopaedic mattress.
Many brands have 'Ortho' mattresses. Terms used include 'Backcare' or 'Orthocare' and the theme is generally to produce a firmer feeling mattress. The idea is to create a mattress that the body can rest on without sinking in and bending the spine, causing pressure to build up. However, if a lighter person lays on a firmer mattress, they will find the spine will not align correctly as the loaded parts of the body (shoulders, hips etc) are not sitting correctly. For more information on the causes of back pain, click here or read about another solution in the Zoning description.
- Pressure Points
Pressure Points are created in the body when lying on a mattress which is not suitable for a persons physique. The Pressure Points are caused by putting stresses through the body. When the spine is not aligned correctly (i.e, straight), it can cause pressure to build up in the back, hips or shoulders (etc).
When a bed is too soft, the body sinks in, causing certain areas to be under the strain of the rest of the body. When a mattress is too hard/firm, then the weight applied can cause the body to flex/bend in the opposite way - causing a similar problem. Hips, shoulders and so on, are requried to be sunken into the mattress slightly more than the surrounding areas, as they carry the weight. When this is not the case, the lower back may be bent to compensate. The ideal mattress is one which will keep the spine straight.
Every mattress we sell comes with at least a 12 month manufacturers guarantee, though most come with much longer guarantees. To find out what mattress warranty is included with your purchase, look out for the rosette on the top right corner of the mattress page. All new goods are sold with a minimum 12-month manufacturers guarantee. Full details are available on request. In addition to the manufacturers guarantee MyNextMattress offers a limited extended mattress warranty. This warranty varies in length item by item. You must keep all your purchase records as they will be needed in the event of a claim. The warranty is applied as follows:
- The mattress warranty is against faults in manufacture, not wear and tear or damage.
- The mattress must always be used with a mattress protector, turned and cleaned as per the manufacturers instructions and must be unsoiled at the time that the claim is lodged.
- The claim must be registered with MyNextMattress by email or in writing. All details of the claim must be lodged with MyNextMattress by email or in writing.
If the claim is accepted the following process will apply:
- We will arrange to collect the goods and return them to us for inspection.
- The carrier reserves the right to refuse to collect items that are not packaged suitably or which is unhygienic.
- We may require pre payment for the costs of the collection in some circumstances.
- If we validate the claim we will contact you to arrange the replacement goods to be dispatched to you and delivered to you on a date that is convenient for you.
- The replacement item can be any item from our then current range.
- The difference in price from the warranty covered item is payable by you, along with the cost of collecting the original item.
There will be an allowance granted against the replacement item according to the following scale.
- If the claim is validated within the first two years - 40% of the original price will be credited.
- If the claim is validated in year three of the purchase -25% of the original price will be credited.
- If the claim is validated in year four of the purchase - 15% of the original price will be credited.
- If the claim is validated in year five or (if warranty is for longer than five years then any subsequent year up to the warranty period) -10% of the original price will be credited.
The warranty is only applicable to the original purchaser and is only valid if approved by MyNextMattress. It should be considered as extra peace of mind in case of manufacturing defects that arise after the manufacturers mattress guarantee has expired. It should not be regarded as a guarantee that any item will last for any particular period of time, or as a guarantee against deterioration in performance. It is in addition to your statutory rights. There is no entitlement to a cash payment in lieu of the replacement. The replacement item must be at the same or higher price than the original.
- Turn / No Turn
Some mattresses require turning over, to aid even settlement. Others do not require turning, but will still require rotating.
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In the unlikely event that you find a price better than ours, worry not - we'll beat it!
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We watch our competitors prices and pride ourselves on being the most competitive online. Therefore, if you don't have the time to hunt around for the best price, order with us and we'll honour our price match promise until you have taken delivery of your order. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!
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